What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I change who gets the email alert?

    Asked by majha on June 03, 2013 at 09:18 AM

    Good Morning

    I created this account with my email and when the form is filled out  and submitted I get the alert.  I can't seem to change this alert to someone else.  I've even added that person to my forms.

    Page URL:
    http://www.jotform.com/?formID=31490651616150

    email My Forms
  • Profile Image

    Answered by sidharth_kch on June 03, 2013 at 09:27 AM

    @majha

    I checked your form and see that you have not added any notification yet. I am not sure how can you receive the notification alert. Did you delete it after sending the support request?

    Please refer this guide on how to add notification alert: http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Let us know if you need further assistance.

    Thanks,

    Sidharth

  • Profile Image

    Answered by majha on June 03, 2013 at 10:04 AM

    Can you look again?  I think I may have accidently deleted it.  but I put it back in the way I had it now.

  • Profile Image

    Answered by jefreylandicho on June 03, 2013 at 10:14 AM

    I have checked your form and it appears you have already added a new notification email that is set to send the notification to an email address george6939@gmail.com. If you are having an issue receiving the email notification, please try changing the Sender E-mail to noreply@jotform.com.

    If you need further assistance, please contact us again.