Prices per item are not changing when coupon codes are applied

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    Monkey6death
    Asked on June 03, 2013 at 10:25 AM

    Hello,

    I noticed today the coupons on my form are not working properly. When you insert a coupon and click apply, you get a message saying 'coupon is valid' but no changes happen to the price...

    Timothy

    form ID 31473607064452

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    Welvin
    Answered on June 03, 2013 at 10:42 AM

    Hi,

    I am able to replicate the same. Let me forward this thread to our developers. You should receive an update via this thread once this get fixed.

    Thanks for reporting.

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    NeilVicente
    Answered on June 03, 2013 at 12:38 PM

    Fixed. Sorry for the inconvenience.

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    Monkey6death
    Answered on June 03, 2013 at 11:35 PM

    Thank you!

    It also regularly happens that the hover text over the 'select your workshop field' does not appear, and then at the same time it is not possible to enter a coupon code (you can write something but nothing happens when you click 'apply')

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    Welvin
    Answered on June 04, 2013 at 12:25 AM

    Hi,

    Please kindly clear your browsers cache and cookies. So with your forms cache by following this guide: How to Clear your Form Cache.

    Your form works to my end now;

    Thanks

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    Monkey6death
    Answered on June 04, 2013 at 03:31 AM

    OK thanks I already thought it had something to do with the cache but did not know you could clear the forms cache.

     

    Thanks for your help

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    gori-mathew
    Answered on June 04, 2013 at 03:53 AM

    You are welcome, I  hope everything is working fine right now.

    Do feel free to contact us wherever you need our assistance.

    Thanks!