What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Issue: I can't create a notification to a new emailAsked by nsphosted on June 03, 2013 at 10:44 AM
I'm trying to create a notification to an email and I put the new email (not the default in my account) but the notification it's always sent to the default.
The form is "Vendedores" and the email I'm trying to put is "firstname.lastname@example.org".
Thanks for all.
I have checked your form notification and it appears you have created two notification for the same email address email@example.com, please delete the other notification. Also, please try changing the sender E-mail to firstname.lastname@example.org.
If you are still having trouble with your email notification, please contact us again.
Thanks for your help. I deleted the other notification and edit the other one just like you say, but when I click the "test" button, I receive the email in my default email (account email).
Clicking on "Test Email" button will always send email to your account email address and not to the Recipient email of your notification. That's how its designed to test the email content.
While on your form builder, you can quickly click on the preview button of your form and submit the data to test the newly added notification alert.
Let us know if you need further assistance.
You're right, I didn't notice that. Thanks x all. I really appreciate your time and help.