What are the sub-user accounts used for? Can I export my data that I collect?

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    John Nguyen
    Asked on June 03, 2013 at 11:04 AM

    What specifically are the Sub-User accounts used for?  Is there 1 Admin account and then that Admin can assign Subusers that have specific capabilities, such as creating/modifying forms, or access the consolidated data?

    At the end of my collection process for using my form, can I export my data to an excel spreadsheet outside of Jotform?  Is it mine to own?

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    Answered on June 03, 2013 at 11:16 AM

    Hi John,

    You are right with that, when you create sub-account you just need to enter your sub-user email address so he'd get an invitation on how to proceed with JotForm and view the shared forms. When you share your forms to the specific sub-user, you can set permissions like "Edit Form" and "View Submissions". Example:

    Regarding on downloading/exporting submissions to excel, that's possible. Here's how: How to Download Form Submissions to Excel/CSV/PDF.

    Hope this information helps. If you have further questions, let us know. Thanks!