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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Forgot Password- the link to reset isn't working

    Asked by Chicago Recording Company on June 03, 2013 at 05:09 PM

    I am trying to log in and upgrade my account but can't recall the password. I've tried the link to reset the password but the link is not activating. Is there a compatibility issue with certian browsers?

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    Answered by khrisell on June 03, 2013 at 06:07 PM

    Kindly try to clean your browser cache and cookies (CTRL+SHIFT+DEL) and restart your browser.

    After that,  click the "Forgot Password".

    Kindly let us know if problem persists so that we could investigate further.

    Thank you!