Cannot change email recipient

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    Asked on June 03, 2013 at 07:06 PM

    I followed the directions and changed the email address in lower right hand corner of notification form, then I clicked on finish. Tested it and saw that it was still being sent to my email...not the email of the person who needs to receive it

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    Answered on June 03, 2013 at 07:54 PM


    I wonder if you tested your form in the Test E-mail button, because if so I have to tell you that the Test button only takes the affiliated E-mail address. That's why when you try your form it is sending the notifications to your Email.

    I will kindly ask you to test your form following the nex steps:

    -When finished changing the Recipient E-mail click on Finish button.

    -Then to test your form click on Save then in Preview.


    -After that click on Open in new tab.


    Finally fill your form out to test it and submit it.

    Please let us how it works or if you need further assistance.



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    Answered on June 03, 2013 at 11:24 PM

    thanks so much!