Uploaded file storage on Google Drive

  • westcoastranchhorse
    Asked on April 8, 2020 at 6:59 PM

    I added my google drive to back-up the uploaded files on my current form.  3 of the forms have come over but it looks like it is only on new forms that come in.  Is that correct or everything else eventually  get copied over to my g drive

  • Vanessa_T
    Replied on April 8, 2020 at 11:33 PM

    Only submitted data after the integration will be forwarded to Google Drive.

    How-to-Integrate-a-Form-with-Google-Drive

  • westcoastranchhorse
    Replied on April 9, 2020 at 12:04 PM

    Is there any way to get the data that is on the Jot form server moved onto Google?


  • enterprisesupportteam
    Replied on April 9, 2020 at 2:00 PM

    Hello @westcoastranchhorse!

    Thank you for contacting us.

    As my colleague has mentioned in her earlier response, only submitted data that is made after the integration is connected will be forwarded to Google.

    A workaround for this would be to resubmit the forms that are missing in your Google Drive so that they appear there as new submissions. To re-submit a form, you will need to access the Edit Link and submit it again. Here is a helpful user guide to assist you with editing your forms: How-to-Edit-Submissions-Made-on-Your-Forms

    Please let us know if you have any further questions or concerns, we are always happy to help!