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westcoastranchhorseAsked on April 8, 2020 at 6:59 PM
I added my google drive to back-up the uploaded files on my current form. 3 of the forms have come over but it looks like it is only on new forms that come in. Is that correct or everything else eventually get copied over to my g drive
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Vanessa_TReplied on April 8, 2020 at 11:33 PM
Only submitted data after the integration will be forwarded to Google Drive.
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westcoastranchhorseReplied on April 9, 2020 at 12:04 PM
Is there any way to get the data that is on the Jot form server moved onto Google?
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enterprisesupportteamReplied on April 9, 2020 at 2:00 PM
Hello @westcoastranchhorse!
Thank you for contacting us.
As my colleague has mentioned in her earlier response, only submitted data that is made after the integration is connected will be forwarded to Google.
A workaround for this would be to resubmit the forms that are missing in your Google Drive so that they appear there as new submissions. To re-submit a form, you will need to access the Edit Link and submit it again. Here is a helpful user guide to assist you with editing your forms: How-to-Edit-Submissions-Made-on-Your-Forms
Please let us know if you have any further questions or concerns, we are always happy to help!