- ellebenageAsked on June 03, 2013 at 11:09 PM
My Jotform forms have been deactivated because Jotform said I might have been phishing. This is certainly not true, and now my business is suffering because my forms aren't working. How can I get this cleared up and get my forms reactivated??
- khrisellAnswered on June 03, 2013 at 11:31 PMThe problem with your account is that it was automatically suspended by our phishing detection system because you have this form Credit Card Form A which was found guilty of a phishing activity. Let me explain you that phishers will use our Form builder to make forms to sensitive information into plain, and sometimes unlabeled, text fieldsFighting with real phishers is an everyday task and cannot be manually done. We ought to control this in order to be compliant with Internet Regulations, otherwise our site might penalized as it was back in February ,2012 due to phishing forms stored into our servers.So , in order to control phishers we have implemented this system as we have millions of forms already hosted by our servers. I thank you for your understanding. Keep enjoying Jotform!