What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How Does Jotform Notify Me?

    Asked by newmediaprod on April 20, 2011 at 02:18 PM


    I am using the free account for now but was wondering:

    If I reach the 100 forms limit before the month is up, how does JotForm notify me?  

    Is there a chance that any information will get lost if I cut the renewal period too close?

    Finally if, a form is submitted and I have exceeded my limit, what does the form submitter see?

    thanks in advance.


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    Answered by allanftd on April 20, 2011 at 05:20 PM

    Hi newmediaprod,

    Thank you for posting your concern. If you're nearing the 100 allowable submissions (for Free accounts), you will be notified by JotForm automatically by email. Your visitors will still be able to see the form, but when they attempt to fill it in and submit, they will see a message that the form is disabled and their form data was not submitted successfully.

    The submission count will be reset on nxt month's cutoff date, so you can start receiving submissions again.

    We hope you find this information useful. Thank you for using JotForm and enjoy!