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    Email notification not sending to the right email address

    Asked by skytownbk on June 04, 2013 at 12:26 PM

    Hi,

    I am trying to edit the email alerts for one of my forms. I created a new notification so the form submissions gets sent to 2 separate users, however when I click test, the form gets sent to the email associated with the account (accounting@sidesource.co) and not the email I wrote down in the notification alert (marina.aguiar@sidesource.co).


    Please advise.

    Thank you. 

    Page URL:
    http://form.jotformpro.com/form/23464804926964?

    email email notifications My Forms Submissions email alerts
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    JotForm Support

    Answered by EltonCris on June 04, 2013 at 12:41 PM

    Hi,

    Yes, that's how "Test Email" works. You should make an actual submissions with your form to test the form recipient emails. 

    Thank you!