Why are my forms disabled?

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    Asked on April 20, 2011 at 05:22 PM

    This page says 'form disabled' when you fill it in.

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    Answered on April 20, 2011 at 05:42 PM

    Hi struan,

    Our member database tells us that your account has already reached the maximum number of submissions for the month that's why all of your forms have been disabled. As of this writing, you have a total of 11,315 submissions and you're only allowed 1,000 submissions. Please check your account and confirm if this is accurate or not.

    Because of the number of submissions you're receiving, you may want to consider upgrading to the Professional Account as soon as possible. If you're ready to upgrade now, please click here to proceed.

    Please let us know if you have any other questions or concerns. Thank you for using JotForm!