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    getting an error

    Asked by cpalms on June 04, 2013 at 01:18 PM

    some of the users that are filling a form are getting the following error. Can you please help as the form we are collecting is critical



    Cannot unserialize pendining submission


    Details: File: /www/v3/builds/77fe1be645cea32d4f5c61ce32c9d9b8e94387c8/lib/classes/RequestServer.php Line: 1307

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    Answered by pinoytech on June 04, 2013 at 01:36 PM


    Sorry for the inconvenience that may have caused. With regards to your query, can you please share to us the URL of your Form for further assistance?

    Thank you!

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    Answered by cpalms on June 04, 2013 at 02:18 PM
    I got it resolved and was able to complete it. Thanks for the follow up though.
    Take care,
    Kerri Caudill
    Project Coordinator on CPALMS
    Learning Systems Institute, Florida State University
    4600 University Center C, Tallahassee, FL 32306-2540
    Phone: (850) 644-0100
    Fax:(850) 644-4952
    Web: http://www.lsi.fsu.edu
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    Answered by neohipper on July 24, 2014 at 06:00 AM

    Hi Kerri,

    We have had this problem at Leiden University Library, could you tell us what fixed it for you?


    Jan Jouke

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    Answered by jedcadorna on July 24, 2014 at 08:50 AM

    Hi Jan,

    I have created a separate thread for you with regards to this issue. Please refer to this thread http://www.jotform.com/answers/407720

    We'll attend to you as soon as possible.