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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I change my receiving email address within my existing form?

    Asked by SeanRWDougall on June 04, 2013 at 02:27 PM

    I have a new business email address that I want my form enquiries to be sent to. How do I change it from the existing address?

    Page URL:

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    Answered by pinoytech on June 04, 2013 at 03:02 PM


    To change your form's notification recipient address, just simply:

    1. Log into your JotForm account and go to My Forms section.

    2. Select the form and click on "Edit".

    3. Click on "Setup and Embed" tab on the form builder toolbar.

    4. Click on "Email Alerts" and select "Notification":

    5. Click on "Reply-To and Recipient Settings" button (third from the right along the bottom)

    6. An envelope will appear. You can view and change the email address in the field highlighted below:
    If you need further assistance, do let us know.
    Thank you!
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    Answered by SeanRWDougall on June 04, 2013 at 06:00 PM

    Thanks, guys, that worked!