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  • Profile Image

    user page not showing

    Asked by jolomero on June 04, 2013 at 05:50 PM

    Hi there, 

    I have a premium subscription, and 2 sub-users.  When I log in, and click on the sub-user tab on the accounts page, all I get is a blank screen.  When I click on any of the other tabs (eg: Billling, History,Usage, Get More etc.) I can see the contents.  Just not the Users tag.

    Not sure when this happened, and can you help?

    Screenshot
    premium subscription sub-user
  • Profile Image

    Answered by jeanettebmz on June 04, 2013 at 07:50 PM

    I have checked your account and you are correct, it will only show a blank page

    However, I did not replicate the issue on my end, using a free account

     

    Can you please log out, clear your browser cache and try one more time?