user page not showing

  • Profile Image
    Asked on June 04, 2013 at 05:50 PM

    Hi there, 

    I have a premium subscription, and 2 sub-users.  When I log in, and click on the sub-user tab on the accounts page, all I get is a blank screen.  When I click on any of the other tabs (eg: Billling, History,Usage, Get More etc.) I can see the contents.  Just not the Users tag.

    Not sure when this happened, and can you help?

  • Profile Image
    Answered on June 04, 2013 at 07:50 PM

    I have checked your account and you are correct, it will only show a blank page

    However, I did not replicate the issue on my end, using a free account


    Can you please log out, clear your browser cache and try one more time?