I want to know why jot form doesn't have a cancel area on the site that can be found easily.

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    Asked on April 20, 2011 at 09:15 PM

    This has upset me now because I have been looking for an hour


    So understand the chances are I will be contacting my states attorney general office to submit a complaint.

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    Answered on April 21, 2011 at 02:31 AM

    You were supposed to see a large Cancel button on the Account Info page. I already refunded your last payment and canceled your subscription.

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    Answered on April 21, 2011 at 02:39 AM

    Hello again Windrun,

    The reason for this forum area is for the purpose for users and subscribers such as you to be able to ask your inquiries and/or ask for assistance.

    It is always and has been in any website or portal where you can modify or configure your account in a preferred page called the Account Settings page or any page that handles and modify your account information.  This has always been the setup for websites for more than a decade already.


    Additionally, your subscripition has already been canceled and has been refunded for your convenience.

    Thank you for using JotForm!