What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why does my iPhone app never show my data? I continue to receive the notice "Cannot connect to JotForm.com."

    Asked by Larry Gilliland on May 29, 2010 at 07:47 AM

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    JotForm Founder

    Answered by aytekin on May 30, 2010 at 02:03 AM
    Just tested it on my iphone and it works fine. Can you make sure you are connected to Internet?
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    Answered by Larry Gilliland on June 27, 2010 at 12:44 PM
    I'm connected. I can login to the website using safari browser but still no luck with app.
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    Answered by Larry Gilliland on June 27, 2010 at 12:48 PM
    Is there an adress I can send a screen shot to?
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    JotForm Founder

    Answered by aytekin on June 28, 2010 at 10:18 AM
    Please send it to jotform at jotform.com, or just reply to the email you receive from this forum post.
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    Answered by Larry Gilliland on June 28, 2010 at 04:19 PM
    Ok. I've sent a screen shot from my iPhone 4. Incidentally, I am not receiving emails from the forum posts.
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    JotForm Founder

    Answered by aytekin on June 29, 2010 at 05:48 AM
    I see your screenshot. That sometimes happen to me too. 
    - Usually when I am not connected to the internet for some reason. I would check for that. 
    - Please try logging out and logging back in on the iphone app. 
    - Maybe the connection is too slow.