Payment choice condition requires update

  • Keithy
    Asked on April 11, 2020 at 3:55 PM

    hi, 

     i have a question that i think i have an answer to. on my form, there are three bulleted ways to pay - credit, check, and newly added, venmo. (i simply just text my venmo address for them to pay)

     i checked into conditional logic on a clone, and i simply copied the second logic which is for 'check/in person' method. i *want* venmo to follow the same exact path as 'check/in person' in submitting their registration in the close out/send to complete their process. only the first option, cc, would require them to fill out their cc info, etc.  would this be the correct avenue to take???

    currently, when a would be customer chose to select venmo, they were still required to fill out their cc info and were subsequently charged. thus the reason for my inquiry for help.  :)


     thanks!! -keith

  • Girish JotForm Support
    Replied on April 11, 2020 at 10:00 PM

    Currently you have added only one condition for the "check/in-person" option.

    There is no condition set for "Venmo". You can clone this condition and change the option to "Venmo". Click the gear icon, which will give you an option to clone the condition:

    15866566751204 3 Screenshot 10

    Here check this demo form: https://form.jotform.com/201018800437950  

    You can clone it if required: How-to-Clone-an-Existing-Form-from-a-URL