What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email Notification Problem: Email Field Value Not Showing Up In Email Notification

    Asked by newmont on June 05, 2013 at 04:37 AM

    Even though I have added the field in the email form this does not show up in the email I recieve all I see is the field lable Unique ID ( it sould read Unique ID followed by the sequence number. 

    Am I doing something wrong?


    Please advice

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    Answered by jefreylandicho on June 05, 2013 at 05:27 AM

    Please try deleting your current email notification and create a new one. When you create a new email field, a new unique ID will also be generated and should be replace in the email notification setting.

    If the issue still persist, please contact us again.

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    Answered by mikeackinc on February 17, 2014 at 10:24 AM

    this worked

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    Answered by pinoytech on February 17, 2014 at 10:53 AM

    Good to hear that Mike! If you need our assistance again, please feel free to contact us at anytime.

    Have a nice day!