Why is my credit card payment option not working?

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    Asked on June 05, 2013 at 09:42 AM

    When customers try to pay using a credit card it will not work, yet when they use paypal it works.

    Please help me fix this quickly so that it won't happen anymore.

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    Answered on June 05, 2013 at 10:10 AM

    Hello, this looks to be a Billing Error that is happening because of some sort of Invalid Configuration due to the Error Message that is being displayed.

    Is everything active inside your PayPal Account? Have you accepted Updated Versions of the PayPal Billing Agreement

    Please let us know if you continue having problems.