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    im getting two letter when someone fills my form

    Asked by coffeein on June 05, 2013 at 10:38 AM

    im getting two letter when someone fills my form


    one from jotform one from my website, its not comfortable, please help

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    Answered by sidharth_kch on June 05, 2013 at 11:54 AM


    I checked your account and don't see any reason why you should receive the submission email twice. 

    I did a test submission and see that only one notification email was sent. Here is the log for your reference:

    /var/log/jotform/amazonSES.log:[05/Jun/2013:11:53:44 -0400] 31553904888869 AmazonSES Sent email to coffeein.coffeein@yahoo.com - MessageID:0000013f150b3975-522f27c7-bfc4-469b-ba5f-9da9d2679e1f-000000 - RequestId:19ed1f0b-cdf8-11e2-b6a1-9f58bc8d164e

    Let us know if you continue to have this issue.