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Patience CarterAsked on April 13, 2020 at 12:21 PM
To whom it may concern,
Do you all have a mass text integration with your platform?
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BJoannaReplied on April 13, 2020 at 1:30 PM
I'm sorry but I do not understand your question. Can you please explain in more details what exactly are you trying to achieve?
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Patience CarterReplied on April 14, 2020 at 5:28 PMHi - of course.
After sending out surveys/forms through jot form - I wanted to follow up with participants via email and text message.
I see that you all have partner integrations that will allow me to email my participants but do you have an integration for texting users?
On Monday, April 13, 2020, 12:30:09 PM CDT, JotForm wrote:
New response received#yiv7563007745 p img {max-width:100%;} A new response has been received: Answered by BJoanna
I'm sorry but I do not understand yourquestion. Can you please explain in more details what exactly are you trying toachieve?
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Mike_G JotForm SupportReplied on April 14, 2020 at 7:14 PM
There are 2 ways that you can do to achieve your requirements.
1. It's possible if your mobile network provider allows it. Simply find your SMS email gateway on the following list: http://en.wikipedia.org/wiki/List_of_SMS_gateways
Then, construct your email address using the following format. You can also find that on the link provided above.
Replacing the number with your mobile number. Example for T Mobile:
Format: 10-digit cell phone number @t-mobile.net
Here's an example: 2221234567@t-mobile.net
After this, simply set this email as your form notification email recipient.
Reference Guide: https://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications
2. Through Webhook but this requires API from your SMS Provider and a custom PHP script that would send the message after submission.
You can find an example SMS Notification for Webhook here (See example no. 2) https://www.jotform.com/help/248-Webhook-PHP-Script-Examples
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Patience CarterReplied on April 14, 2020 at 8:28 PMI’m not sure if my request is clear.
After sending the jotform via email or through text, I would like to follow up with those who have submitted the form via email and text messages.
Example platforms that do this is EZText etc.
I would like to send multiple texts and emails with the customer data pulled from the forms.
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Mike_G JotForm SupportReplied on April 14, 2020 at 9:44 PM
To send respondents an email after they have submitted the form, you can set up in your form an email autoresponder.
Setting-Up-an-Autoresponder-Email
The email will be sent to the email address they have entered in the email field on the form.
However, as for sending a text message to the phone number your respondents have entered in the Phone Number field on your form, I suggest that you check JotForm and Twilio integration that is available through Zapier.