What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I'm not able to access "My Forms".

    Asked by bookbrunette on June 05, 2013 at 05:52 PM
    I can log in... I can view everything else, but not the list of all my forms and in addition my submissions. Will this be fixed soon?
    My Forms Submissions addition
  • Profile Image

    Answered by steamboatpilot on June 05, 2013 at 06:10 PM

    I am having the same issue here also. Hopefully it will be fixed soon.

  • Profile Image
    JotForm Support

    Answered by Morian on June 05, 2013 at 06:27 PM

    Hello! I checked both of your respective accounts and was able to see the forms just fine

    bookbrunette

    steamboatpilot

    Please try to clear your form's cache and try to relaunch. A guide on how to do that can be seen here: http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache

     

    If you're still not able to see the form, you can also try clearing your browser's cache 

    http://www.wikihow.com/Clear-Your-Browser's-Cache

     

    Let us know if you need further assistance. Thanks! 

  • Profile Image

    Answered by bookbrunette on June 05, 2013 at 06:45 PM
    Well I tried for over an hour and got nothing. But I'm glad it's fixed now.