What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can not cancel my subscription online. It gives me errors.

    Asked by NebraskaUSBC on June 05, 2013 at 07:13 PM

    Need to be downgraded to the Free Option, while site is down for summer.

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    JotForm Support

    Answered by EltonCris on June 05, 2013 at 08:23 PM


    Your subscription was already cancelled upon checking it here. Therefore, you will no longer be billed again in the future. Your account will stay Premium until the paid period expires which will be on 6/24/2013.

    Feel free to re-subscribe anytime you wish. Thanks!