I can't get my email after April 10/20 what can I do I need help

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    Yewedisnesh
    Asked on April 14, 2020 at 04:24 AM

    I can't get my email after April 10/20 what can I do I need help



    This is a re-post of a comment on How to View All Your Form Email History

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    Sam_G
    Answered on April 14, 2020 at 08:05 AM

    Hi Yewedisnesh,

    Thank you for contacting Support.

    Unfortunately, I am unable to find an account using your email address.

    May we know what username or email address the account is under? 

    If you also have a form, may we ask for the URL of the form, we can use to find your account.

    You may use this guide:

    https://www.jotform.com/help/401-Where-to-Find-My-Form-URL

    15868659084.14 URL.png

    We will wait for your response.

    Thank you.


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    guilbert brotons 
    Answered on April 14, 2020 at 12:18 PM

    i can not get my emails when I pressed the mail to get them can you help

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    SebastianVanH
    Answered on April 14, 2020 at 01:00 PM

    Hi Guilbert!

    We would be more than happy to assist you in finding your emails. In order to do so, we need either your account username or email associated with the account.

    This will help us track down your account so that we can further investigate, thank you!