I can't get my email after April 10/20 what can I do I need help

  • Yewedisnesh
    Asked on April 14, 2020 at 4:24 AM

    I can't get my email after April 10/20 what can I do I need help

  • Sam_G
    Replied on April 14, 2020 at 8:05 AM

    Hi Yewedisnesh,

    Thank you for contacting Support.

    Unfortunately, I am unable to find an account using your email address.

    May we know what username or email address the account is under? 

    If you also have a form, may we ask for the URL of the form, we can use to find your account.

    You may use this guide:

    https://www.jotform.com/help/401-Where-to-Find-My-Form-URL

    I cant get my email after April 10/20 what can I do I need help Image 10

    We will wait for your response.

    Thank you.


  • guilbert brotons
    Replied on April 14, 2020 at 12:18 PM

    i can not get my emails when I pressed the mail to get them can you help

  • SebastianVanH Jotform Support
    Replied on April 14, 2020 at 1:00 PM

    Hi Guilbert!

    We would be more than happy to assist you in finding your emails. In order to do so, we need either your account username or email associated with the account.

    This will help us track down your account so that we can further investigate, thank you!