What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My account (username Mirihika) locks up after Login when I click My Forms. Can you help please?

    Asked by Mirihika on June 05, 2013 at 11:05 PM
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    Answered by pinoytech on June 05, 2013 at 11:34 PM


    I've check your account and forms but I wasn't able to replicate the issue that you are referring. Have you tried already clearing your browser cache and cookies? If not, can you please give a try?

    Thank you!

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    Answered by Mirihika on June 06, 2013 at 12:40 AM

    Thank you, emptying the cache seems to have solved the problem. Still scratching my head why, as all the other drop-down menus worked OK and My Forms was the only one that locked up, but it locked all the rest including Logout.

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    Answered by pinoytech on June 06, 2013 at 01:19 AM

    Good to hear that! If you need our assistance again, feel free to contact us at anytime.

    Have a nice day!