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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Please try adding a Sender Name in your email notification and see if it resolves the issue.
To add a Sender Name, click the Reply-To and Recipient Settings.
If the issue still persist, please contact us again.
Still no luck unfortunately, I added a Sender name and it still iisn't coming through. Only the Test is working.
We're having the same problem, but with an existing form that we've been using for some time. Test emails work, but the form no longer sends notification emails out.
You should alsways start a seperate thread for your issue.
Please let us know your form ID so that we can have a look at your issue.
I checked your form's notification setup and don't see any issue with that. I checked our email server logs and see the emails are getting delivered to your email id. Here is the logs for your reference:
/var/log/jotform/amazonSES.log:[06/Jun/2013:10:31:51 -0400] 31544194178155 AmazonSES Sent email to WbospromotionWebMail@wbos.com - MessageID:0000013f19e69c11-e61e9c23-73b3-4962-9748-854b4ac46899-000000 - RequestId:d39fbe17-ceb5-11e2-a2f8-6ffba0834eeb
Request you to please check your SPAM folder and see if the emails are there. Let us know if you continue to have this issue.