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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Multiple email setting

    Asked by baio969 on June 06, 2013 at 11:45 AM

    Hello.

    I'm trying to do a great form for office.

    I'd like to know if is possible to have more than one mail notification setting to be able to set each one in different way from different part of form.

    It would be great that each mail had specific fileds, from different parts of form, and when mail is sent, were collected only populated fields from customer, not all fields.

    Thanks

    (Sorry, form is in italian language for office needs)

    Best regards

    Carlo

    Page URL:
    http://form.jotformeu.com/form/31562007475350

    email office different thanks hello
  • Profile Image
    JotForm Support

    Answered by Morian on June 06, 2013 at 12:08 PM

    Hello Carlo!

    From what I understand, you wanted different parts of the forms to go to different email address, right?

    It is possible since you can actually set multiple email notifications

    To do that

    1.) Click on Set Up & Embed, then Email Alert and click Add New Email

    2.) Select Notification Email and click Next

    3.) Set the Recipient Email to one of the emails you would like to send the notification to.

    4.) You can then edit what information you would like to appear on the Notification Email. You can select which fields you would like to appear in that particular email.

    You can then repeat the whole process multiple times for other emails.

    Let us know if you need further assistance. Thanks. 

  • Profile Image

    Answered by baio969 on June 06, 2013 at 12:15 PM
    Hi Morian,
    Sorry for may English, not always clear.
    I'll try what you suggest me...
    Thanks for your in wonderful support service!!
    Ciao
    Carlo
    Sent from my iPhone.
    Il giorno 06/giu/2013, alle ore 18:08, JotForm Support Forum ha scritto:
  • Profile Image
    JotForm Support

    Answered by Morian on June 06, 2013 at 12:17 PM

    You're welcome! Your English is perfectly fine, no need to apologize. =)

    Again, just let us know through this thread if you need further assistance in what you're trying to accomplish. Thanks!