My account has been suspended - I don't know why?

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    netnanny
    Asked on April 21, 2011 at 08:30 AM

    Just when I thought Jot Forms was fab, I get a message saying my account is suspended - and I don't know why?  Please could you advise.

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    NeilVicente
    Answered on April 21, 2011 at 09:06 AM

    Hi,

    Your account was automatically suspended by our anti-phishing filter due to some of your forms which appears like phishing forms, the Sign-in forms in particular.

    Please be aware that Jotform does not have the ability, and therefore should not be used, as a form of Member Login/Registration system. That is exactly the reason why those forms triggered our anti-phishing system and suspended your account.

    I have deleted those forms and reactivated your account. Do not try creating similar forms again else you run the risk of getting permanently banned. I apologize for this inconvenience, but I hope you understand our policy against malicious internet activities.

    Thank you for your understanding.

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    Lauren Henry 
    Answered on June 29, 2017 at 11:43 AM

     I get a message saying my account is suspended - and I don't know why?  Please could you advise.

    and reactive my account again please 

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    AIDAN
    Answered on June 29, 2017 at 02:15 PM

    @Lauren I will be addressing your request in this new thread: https://www.jotform.com/answers/1187581