What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Issue Downloading PDFs

    Asked by GFMApplication on June 06, 2013 at 01:17 PM

    Something has changed with ether the site or Safari in the past 3 weeks but the 'Get PDF' button stopped working and when someone attaches files, they don't want to download.

    All appears to work fine when I turn on Developer in Safari and switch over to IE.

    site stopped working 3
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    Answered by dinesh-it on June 06, 2013 at 01:54 PM

    Hi, I have tried to download a submission from your form  20435303219 and its working fine. am not able to replicate the problem. I have tried in Google Chrome Browser.

    Clear your browser cache and try again. 

    Hope this solve your problem.

    Thank you.