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    Modified form doesn't send correct emails

    Asked by joebananalimos on June 06, 2013 at 03:40 PM


    I have modified my quick request form,

    and find out that on the email received from my website, the new tools applied on the form they don't show up,

    The phone number doesn't show up in my email,

    The button "Starting from" doesn't show up

    Enquiry summary

    Full Name: Bio Bio test

    E-mail: giobana@yaho.it

    Phone number:

    Date of the service: 06-06-2013

    Number of guests: 6

    Type of service: Other Services

    Your request: Ouch outset


    Could you please help me,



    Page URL:

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    JotForm Support

    Answered by Mike_T on June 06, 2013 at 03:52 PM

    Thank you for contacting us.

    Let me please inform you that we do not update modified email templates, so that new fields were not automatically added to your email notification body.

    In order to fix the problem you can:

    1. Delete your current Email Notification.

    2. Then, Add a fresh Email Notification.

    Please give it a try and let us know if you need any further assistance. We will be happy to help.