What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Our JotForms are Down

    Asked by Paul Strauss on April 21, 2011 at 10:02 AM
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    JotForm Founder

    Answered by aytekin on April 22, 2011 at 04:12 AM

    We are very sorry about that. A recent changed caused your JotForm Hosted account to stop working. Since it was setup very long time ago its setup was different from other hosted accounts and this caused us to not recognize the problem.

    I have fixed it now. I will provide refunds for the down time. I will also setup monitoring for this account.