What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can we use the form and then NOT have data stored on your server?

    Asked by chrisgore on June 06, 2013 at 05:53 PM

    I use you guys for many forms and the software works great.  I have a question about using you for my new client.  They are a financial company and do not want the data stored on your server.  There is sensative information.  Is there a way to use the other tools within your application and then have the data removed from your server once we receive notification of the data?  We are bascially only creating an excel sheet or email with the information, but we just don't want the sensative information stored outside our walls.  Please let me know as soon as possible.




    Christopher Gore

    (678) 361-0980

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    Answered by EliezerN on June 06, 2013 at 07:10 PM


    Let me tell you that you cannot bypass our server, this is how our platform works, of course you can do the integration with Dropbox to your form to let the sumissions data get stored there. But also your data will be stored in Jotform always. What you can do is to delete the submission data of your forms at a later time.

    Feel free to contact us if any doubt appears. It is apleasure to assist you.


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    Answered by pinoytech on June 06, 2013 at 07:13 PM

    Hi Christopher,

    Please consider checking this article also that might be possible to achieve what you want.


    Thank you!