Problem with HTML fields?

  • Profile Image
    Asked on June 07, 2013 at 12:50 AM

    Are there currently any known issues with HTML fields please?

    When selecting a command such as font size on the formatting toolbar there is no drop-list & the the text disappears.

    It returns after closing & re-opening the field but no formatting has taken place.

    This appears to be a new problem as previously it worked OK. The only change here that could be relevant is installing IE10!! (but the formatting commands on this support form work fine).


  • Profile Image
    Answered on June 07, 2013 at 01:45 AM

    Hello there! It may just be a problem with the browser. I use Chrome and it is working fine. I  checked it in IE and Firefox and it is working ok as well.

    Please try clearing your cache and relaunch if the problem persists's-Cache


    Let us know if you need further assistance. Thanks!