What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problem with HTML fields?

    Asked by ChrisLinx on June 07, 2013 at 12:50 AM

    Are there currently any known issues with HTML fields please?

    When selecting a command such as font size on the formatting toolbar there is no drop-list & the the text disappears.

    It returns after closing & re-opening the field but no formatting has taken place.

    This appears to be a new problem as previously it worked OK. The only change here that could be relevant is installing IE10!! (but the formatting commands on this support form work fine).


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    JotForm Support

    Answered by Morian on June 07, 2013 at 01:45 AM

    Hello there! It may just be a problem with the browser. I use Chrome and it is working fine. I  checked it in IE and Firefox and it is working ok as well.

    Please try clearing your cache and relaunch if the problem persists



    Let us know if you need further assistance. Thanks!