I need to cancel, to re-upgrade a different account.

  • Bonni Sandy
    Asked on April 15, 2020 at 9:21 PM

    I need to cancel, to re enter in a different account.

  • jherwin
    Replied on April 15, 2020 at 11:40 PM

    Please cancel your subscription (I-TPNASE22VJ9C) on your PayPal account dashboard. The following guide should help you how to cancel your PayPal subscription: How-Can-I-Cancel-My-PayPal-Subscription

    Do get back to us once you cancel your subscription, we will go ahead and process the refund for your last subscription payment. You can then upgrade the correct account after the refund.

  • Bonbonzs
    Replied on April 16, 2020 at 3:28 PM
    I cancelled my subscription. Thank you.
    Bonni Shevin-Sandy
    CEO Diversitypromos
    www.diversitypromos.com
    ...
  • Kiran Support Team Lead
    Replied on April 16, 2020 at 5:28 PM

    Your account is now downgraded to free. A request for the refund for the last charge of Gold monthly subscription plan has been sent and shall be processed in 5 to 7 business days.

    Please get back to us if you need any further assistance. We will be happy to help.