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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My Facebook integration doesnt work on my website.

    Asked by jarrad777 on June 07, 2013 at 04:34 AM

    This is the error I get when I press "login"

    Given URL is not allowed by the Application configuration.: One or more of the given URLs is not allowed by the App's settings. It must match the Website URL or Canvas URL, or the domain must be a subdomain of one of the App's domains.
    Here is my website url : http://www.cozumelcruiseexcursions.net/contact.html
    I also no longer have a submit or login button on this url because I deleted the fb login trying to do redo it to see if it would work but not only doesnt it work it no longer appears or the submit button even after I delete the login button.
    http://www.cozumelcruiseexcursions.net/cozumel-excursion-reservation.html
    Added an screenshot of my fb app settings. 
    Thanks for the help :)
    Page URL:
    http://www.cozumelcruiseexcursions.net/contact.html

    Screenshot
    domain app settings domains
  • Profile Image
    JotForm Support

    Answered by EltonCris on June 07, 2013 at 04:47 AM

    Hi there,

    On your FB settings, replace it with the following:

    App Domains: jotform.co

    Site URL: http://form.jotform.co

    That should fixed it. Let us know the result afterwards. Thanks!

  • Profile Image
    JotForm Support

    Answered by EltonCris on June 07, 2013 at 04:48 AM

    Ok, to further explain why its jotform.co, it's because your form belongs to jotform.co domain. Please make sure your form URL matches with your FB settings. You can find this on your form embed code. Example:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="http://form.jotform.co/form/31567588628874" frameborder="0" style="width: 100%; height: 869px; border: none;" scrolling="no"></iframe>

    Thank you!