Cannot upgrade my plan to economy

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    pintosevich
    Asked on June 07, 2013 at 05:01 AM

    My account: pintosevich


    I want to change my plan to Economy. When i go to Pricing and click Upgrade, popup says that everything is ok. But when i close this popup, my acc logouts and i have still Premium account.

    Please help me quickly because i cannot receive submissions.

  • Profile Image
    EltonCris
    Answered on June 07, 2013 at 05:39 AM

    Hi,

    I just recheck your account now and it has been upgraded to "Economy" plan. Just kindly relogin once more to be able to see the changes.

    Thank you for your continued patronage!

    Best Regards!

  • Profile Image
    pintosevich
    Answered on June 17, 2013 at 04:51 AM

    Hey! WTF! I have upgraded to economy plan (7 june). Until 14 june everything was well but then from my paypal account ware taken $9.95 and my account was downgraded to premium.

    printscreen: http://pintosevich.com/jotform.png 

  • Profile Image
    pintosevich
    Answered on June 17, 2013 at 07:38 AM

    Hey! Will you return me my economy plan and my money?

  • Profile Image
    Goldo
    Answered on June 17, 2013 at 07:44 AM

    We are very sorry for the late reply.

    We have reinstated your account to the Economy plan and have requested for a $9.95 refund. We will immediately let you know once $9.95 refund is issued.

    Thanks.

  • Profile Image
    aytekin
    Answered on June 21, 2013 at 09:43 AM

    Your refund is all set now. Thanks.