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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a way for someone to save an incomplete survey response in order to come back to it later?

    Asked by ummanes on April 21, 2011 at 12:22 PM
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    JotForm Support

    Answered by NeilVicente on April 21, 2011 at 02:19 PM

    Hi,

    Yes there is a workaround for that. That can be achieved by inserting the edit link in your autoresponder emails. What happens is after the user submits the incomplete form, he will be sent a link where he can edit his form submission.

    To create an autoresponder email and insert an edit link:

    1.  Go to Setup & Embed tab, click Email Alerts > Add New Email

    2.  Choose Autoresponder email then click Next

    3.  Fill in Sender and Recipient Details for your autoresponder then click Next

    4.  Refer to this screencast to insert edit links -  Inserting Edit Links

    5.  Save your form

     

    Hope you find this useful. Thank you for using Jotform.