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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Não estou recebendo os e-mail enviados pelo formulário

    Asked by TVCEVENTOS on June 07, 2013 at 10:38 AM

    Não estou recebendo os e-mail enviados pelo formulário

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    JotForm Support

    Answered by EltonCris on June 07, 2013 at 11:22 AM


    You should be able to received an email by now.

    Your email address was in the bounce list due to the following reason.


    contato@tvceventos.com.br is IN the bounce list  

    Reason(s) : 5.1.2 - Bad destination host 'DNS Hard Error looking up tvceventos.com.br (MX):  NXDomain'

    It seems finding your DNS is a bit troublesome, that's why it bounce back to us. I would suggest to check your email address if it's existing or there's no typo in it. After that, make a test submission to your form and check if you received it's email notification.