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So you are having trouble obtaining these files I take it? Are you trying to download this all at once?
I can see that you have a heck of a lot of submissions (5k+) so my suggestion at this point would be to try to download it via a partial download (mentioned in Step 4 in this guide: http://www.jotform.com/help/73-How-to-Download-Form-Submissions-to-Excel-CSV-PDF) which talks about doing this by adjusting the timeframe to make the amount of submissions you are downloading lower then if necessary you can merge them into a master file. Since there are so many what is probably happening is that the connection is timing out possibly as mentioned in the third option due to excessive data loads.
Thanks, I didn't know that option exsited. It worked. Thanks!