Issues with my users unable to edit submissions

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    Udit1902
    Asked on April 16, 2020 at 09:13 PM

    Hi...

    I have been trying to let my users update/edit a form they had submitted... checked all the settings and everything looks good... pls suggest... the edit link was working perfectly fine till day before...

    Thanks



    This is a re-post of a comment on How to Let Users Update Their Form Submissions at a Later Date

  • Profile Image
    gerardw
    Answered on April 16, 2020 at 09:59 PM

    Are you referring to the form "201067786065964"?

    If yes, you have to add the Edit link into the Autoresponder email content as shown below:

    Click on Form Fields:

    15870886191704_5.png

    From the populated list, click on Edit link and place it anywhere on the email content:

    15870887051704_6.png

    Do review and let us know if there are any queries.

  • Profile Image
    gerardw
    Answered on April 16, 2020 at 10:03 PM

    Sorry, for my last response. I think you are referring to the form "193515206633455" in your account. I can see the Edit link in the Autoresponder email:

    15870889641704_7.png

    If this is not working, please try to reintegrate the autoresponder email (delete the existing one and add a new one) and then add the Edit link and check.