What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Some form request will not forward to two different emails.

    Asked by timwkeenan on June 07, 2013 at 01:26 PM

    Forms are located at www.coloradomattressrecycling.com One form is under "pick ups", other is "contact". I have our spam turned off. It doesn't happen very often but it sucks when it does. Email server is through godaddy and outlook(2010) is used to view.

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    Answered by dinesh-it on June 07, 2013 at 02:25 PM

    Hi, I found that you have set the sender email address to E-mail field in all 3 notifications.

    Please change this to noreply@jotform.com to avoid missing some mail notifications.

    Recipient Email Notifications


    Also refer this guide: How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues

    Hope this helps you.

    Thank you.