What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Download as: PDF (from results table) doesn't appear to work

    Asked by rayj on June 07, 2013 at 01:27 PM

    The button at the bottom of the submissions page for my form doesn't do anything.  (I'm using Chrome.)

    Download as Excel and CSV work properly (except that they keep spinning after download is complete.)




  • Profile Image

    Answered by ashery on June 07, 2013 at 01:44 PM

    Have the same issue. It works in another browser not in Chrome.

  • Profile Image
    JotForm Support

    Answered by Morian on June 07, 2013 at 03:29 PM

    Hello! I cloned your form and, with Chrome as browser, tried downloading a submission as CSV, Excel, and PDF and I was able to download with each type.

    Perhaps you can try clearing your form and browser cache and try again



    I did also encounter CSV and Excel spinning even after download. We thank you for pointing that out and we'll inform our developers of this.