What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can a form be desktop and mobile compatible at once?

    Asked by NAILcomm on June 07, 2013 at 02:59 PM

    I've designed a 810px wide form to fit well on a Facebook app. I'd like the form to also be mobile friendly.

    Does that mean creating a different, narrower form and linking to it separately for optimization on mobile?

    Mobile app facebook app mobile form facebook tab
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    Answered by shawndarling on June 07, 2013 at 03:23 PM

    I would think you could use HTML to check what type of browser. You would have to design 2 versions of the form. Then depending on the answer to the browser check, you would be sent to one form or the other??

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    JotForm Support

    Answered by Mike_T on June 07, 2013 at 06:01 PM

    Thank you for contacting us.

    Our forms are designed to be mobile friendly, so usually it is not a problem to submit any form from both mobile and desktop browsers. However, if you use a Facebook Tab with embedded form, the tab might be not available for mobile devices by the same URL (due to Facebook redirect to the mobile version). In this case, you can check a solution from the following thread:

    Facebook tab form not working on mobile devices

    Please feel free to contact us if you need any further assistance.