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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Incomplete payments

    Asked by winebutler on June 07, 2013 at 07:20 PM

    I have read your paragrahs on incomplete payments but dont really understand what they are or what my options are in dealing with them....please advise, thanks



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    JotForm Support

    Answered by Morian on June 07, 2013 at 08:47 PM

    Hey Mark!

    I understand you read this guide that we have on incomplete payments: http://www.jotform.com/help/135-How-to-View-Incomplete-Payments

    We'd be glad to answer specific questions you have about what you have read.

    Basically, that guide gives you the option to view details about the incomplete payment, delete it, or complete it, though NO payment will be processed. As is stated in the guide, Completing it is to simply treat it as a regular submission so that it is included in form reports and email alerts.