What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Stray drop-down control - ?????

    Asked by Masalamedia on June 08, 2013 at 01:33 AM

    This random Quantity" menu is ghosting around on my layout. What gives?

     

    Page URL:
    http://www.jotform.com//?formID=31286061007950

    Screenshot
    layout quantity
  • Profile Image

    Answered by khrisell on June 08, 2013 at 02:09 AM

    Hello,

    I cannot see the error you are having when I go to your form "Student Information".

     

    Kindly clear your browser cache and cookies and check back again and check if you will still have the error.

    If problem persists kindly let us know so that we could further investigate.

    Thank you for using JotForm.

     

  • Profile Image

    Answered by Masalamedia on June 08, 2013 at 02:37 AM

    It appears in the JotForm editor. It comes and goes randomly, sometimes not even showing completely.

    Yes, of course I cleared the cache (I seem to need clear the cache about every 2 minutes when working with JF) but the problem persists.

     

    Newest releases of Chrome & MacOS X.

     

  • Profile Image
    JotForm Support

    Answered by Morian on June 08, 2013 at 04:53 AM

    I cloned your form and was able to encounter that particular issue as well.

    It's a good thing it is aligned properly in the live form but this is something that we will still have to refer to our developers. Thank you for reporting this issue.