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    Validation Error Pop Up Out of Sight on Long Forms

    Asked by technologypainkillers on June 08, 2013 at 08:52 AM

    When a form gets long, and the users fails to satisfy the validation criterion for one or more fields in the form, submission yields the validation errors pop up message, but it's out of sight.  A naive user would not know intuitively to scroll up for a long way to discover it.

    Is the Save & Continue work around the only way to address this problem by keeping the display area relatively small?  Is there any way to make the pop up grab focus in most browsers, or better to make them move to it?

    Please, advise.

    Respectfully,

    Mike Strong

    problem message scroll move
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    JotForm Support

    Answered by EltonCris on June 08, 2013 at 10:17 AM

    Hi Mike Strong,

    I think this is doable by CSS Injection [How to Inject Custom CSS Codes to your Form]. Let us know the form in question and provide details on where should be the error appears so we can assist you with this. Or, how about removing the "Error Message" and make the textbox glow to "Red" instead when a required field is left empty?

    I hope I got your question correctly. We'll be looking forward to your response. Thank you!

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    Answered by technologypainkillers on June 08, 2013 at 03:34 PM
    Thank you, for the CSS pointer. That might be necessary when I start doing
    some conditional validations based on other fields later on, but it turns
    out that the problem I posted to you earlier was my error.
    I had unwittingly changed the form while a test was underway. SO, the
    backend was sophisticated enough to still catch the new requirements and
    present them, even though the rendered form that the tester was using did
    not include the new validations. Very good "accident" showing how robust
    the back end behavior is. If the validation is not caught on the client
    side, the server can still catch it!
    Now that the modified form is saved, any subsequent rendering will include
    the new validations and use the instant "glow red" feedback.
    Thank you, again, however, for those pointers.
    So impressed with your support.
    Mike
    Mike Strong, President
    Technology Pain Killers, LLC
    512-636-6344
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    JotForm Support

    Answered by jonathan on June 08, 2013 at 06:04 PM

    Hi Mke,

    Thank you for providing us the updates and a detailed information about it.

    Glad to know all is good now on your end.
    Feel free to contact us again anytime should you have other concern/question. 

    regards,