What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Downgrade to free version

    Asked by jhritz on June 09, 2013 at 03:32 AM

    I sent you a private message to ask that my request to downgrade to a free version be honored.  I've been trying for a while. Something is glitching and I've been charged for a long time.  Please check the message immediately.  

    Thank you. 


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    Answered by khrisell on June 09, 2013 at 04:33 AM

    I will now go ahead and mark this thread as answered since I responded to the other thread that you have created


    Thank you for using JotForm