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    Check email account on the bounce lists

    Asked by iass on June 09, 2013 at 03:17 PM

    hye. thanks for the solution. it works on my personal gmail but not on my preferred working email. could you check whether this email end up in your bounce list or not; iass@agri.upm.edu.my

    thank you!

    This is a re-post of a comment on How to Prevent Email Bouncing Related Issues

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    Answered by khrisell on June 09, 2013 at 03:59 PM

    iass@agri.upm.edu.my is NOT in the bounce list

    Email Log:
    Current Server: /var/log/jotform/amazonSES.log:[09/Jun/2013:13:18:42 -0400] 31360743965458 AmazonSES Sent email to iass@agri.upm.edu.my -
    MessageID:0000013f29f2728b-abbfd56c-ac30-4b5a-825e-8be29b8b8d21-000000 - RequestId:a213cdb8-d128-11e2-bdf5-e3d32cfb81a8

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    Answered by iass on June 10, 2013 at 01:02 AM

    alright. so how do i fix this? i set up two email addresses for the email alert which are iass@agri.upm.edu.my and aniskhalidi90@gmail.com for my 'Contact Form'. But I still haven't received any email alert from iass@agri.upm.edu.my. So is there something wrong with the email provider?

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    Answered by gori-mathew on June 10, 2013 at 02:16 AM


    Apologies for the inconvenience caused. To set up the form to send submissions to the two email addresses please follow up these step:

    1. Click on 'Setup and Embed'

    2. Click on 'Email Alerts'

    3. Select 'Notification'

    4. Click on "Reply-To and Recipient Settings" button (third from the right along the bottom).

    You can then change the recipient email address.

    To have 2 email addresses on the recipient E-mail, don't forget to include a comma after each address.