What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can we pay $9.95 monthly now, but swith to $90 for the year in a few months when our fiscal year begins? If so, how would I go about doing this?

    Asked by kehillatisrael on April 21, 2011 at 08:37 PM
  • Profile Image
    JotForm Support

    Answered by mliz on April 22, 2011 at 12:36 AM

    Hi,

    You can always change the subscription payment period anytime in JotForm.

    Here's how to do it:
    First you will need to downgrade the existing monthly subcsription.

    To downgrade the account please login to JotForm then click on Account Settings
    from the bottom of the page. The Account Settings will show you a 'Cancel' button
    click on this button and you will be redirected to Plimus website.

    Your Plimus username is a long string of numbers from the original
    plimus email you received when you paid for JotForm.

    If you forgot the password you may visit the link below and enter the email
    address used upon sign up.
    https://secure.plimus.com/jsp/forgot_password.jsp?designId=1

    After the downgrade you may then Re-Subscribe from the Account Settings
    and choose the yearly subscrtiption.

    Hope this helps.

    Best Regards,
    Mliz