Why is my form disabled

  • Profile Image
    mamestar
    Asked on June 10, 2013 at 05:39 AM

    Hi

     

    I have been using your service for a while and very happy with it. Recently i am getting a form disabled Form did not pass status check.

     

    Can you please advise why this is happening as i use your form on many websites and if this continues i will need to find another form service elsewhere.

     

    Please advise and thanks in advance.

     

    Mario

  • Profile Image
    sidharth_kch
    Answered on June 10, 2013 at 05:55 AM

    @mamestar

    I checked your account and see that it's in OVERLIMIT status because you have used 101.21 MB upload space. That's the reason your forms are disabled. Free account can only use 100 MB upload space.

    You may like to upgrade your account.

    Thanks,

    Sidharth

  • Profile Image
    pinoytech
    Answered on June 10, 2013 at 06:17 AM

    Hi Mario,

    In addition to my colleagues response, your forms and account will be temporarily disabled. In order for your account to be re-activated again, I would suggest you to either delete some entries/submissions of your form or upgrade your account.

    If you need further assistance, do let us know.

    Thank you!